Shipping policy

At glidewake.com, we strive to make the ordering and delivery process as seamless as possible for our customers. Below you will find a detailed breakdown of how we handle your order, from the moment you click "buy" to the moment it arrives at your door.

Delivery Overview

To give you a clear expectation of when your package will arrive, please refer to the timeline below:

Stage Timeframe
Order Processing 1 - 3 Working Days
Shipping & Delivery 8 - 12 Working Days
Total Estimated Time 9 - 15 Working Days

Note: Orders placed on Friday evenings or during the weekend may take slightly longer to process.

How to Place Your Order

Our ordering process is designed to be simple and secure. Follow these steps to complete your purchase:

  1. Selection: Visit the product page and select your desired variants. Click the black "Add to cart" button.

  2. Checkout: Once you have reviewed your cart, click "Proceed to checkout."

  3. Information: Enter your correct address details. Please double-check this information to ensure a smooth delivery. Click "Continue shipping."

  4. Dispatch Review: On the "Dispatch" page, verify your details. You will notice that shipping is 100% free of charge as a token of our appreciation.

  5. Payment: Click "Proceed to payment" to choose your preferred secure method.

Secure Payment Options

All transactions at glidewake.com are SSL-encrypted, providing you with a 100% secure payment environment. You can choose from the following methods (some may not be available from time to time):

  • Klarna (Buy now, pay later)

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Immediately (Sofort)

  • Apple Pay

Once selected, click "Complete Order." You will be redirected to your chosen payment provider to finalize the transaction.

Shipping Costs & Sustainability

We cover the shipping costs for every single order.

  • No minimum order quantity: Whether you buy one item or ten, shipping is free.

  • 100% Free Delivery: Delivered directly to your door at no extra cost.

Why does shipping take 8-12 days?

To offer fair prices and reduce our environmental footprint, we collect parcels in large quantities and ship them in bulk once a minimum quantity is reached. This helps us create a healthier world by reducing unnecessary transport emissions. We appreciate your patience and your help in supporting a more sustainable business model.

Important Delivery Notices

Delays: Please be aware that like many online shops, we are currently experiencing high volumes of orders. Occasionally, external global factors may cause slight delays. We appreciate your understanding and are doing our best to get your order to you as quickly as possible.

Contact Us

If you have any questions regarding your shipment or if you need your order dispatched urgently, please reach out to our customer service team via email. We are always happy to find the right solution for you!